We become a part of our clients’ team during an acquisition. We carefully review and analyze documents available including but not limited to, tenant leases, vendor contracts, tax records, title documents, proposed mortgage and lending documents, accounting records along with projections and budgets being considered for purchase. We can set up bank accounts and order Cost Segregation Reports. We also perform a general inspection of the physical building and relative property to identify potential repairs that may require additional funds after close.
We prepare annual operating budgets and provide the drafts to our clients by October of each year for their review, comments and approval. On large budgeted items such as landscape, janitorial and HVAC, we bid annually for services to insure the selected vendors stay within industry price averages.
After each year end, we perform CAM reconciliations and collect any balance due from the tenant. In addition to the actual CAM reconciliation, we perform a mid‐year CAM calculation to ensure the amounts originally projected are correct. This additional step ensures that there are no significant shortages that the tenant will be billed back for and ensures there are no significant overages that would have to be credited to the tenant for the upcoming year.
We oversee construction projects at the property to ensure work is completed in a safe, professional and efficient manner. We obtain certificates of insurance including general liability and workers compensation for all vendors listing both the property Entity and Property Manager as additional insured.
Our Master Insurance Program (MIP) is a HUGE differentiator between our Property Management Services and other companies. Our MIP leverages the combined purchasing power of all of our properties to provide our clients with broad insurance protection at a cost that is far below what any individual owner could otherwise negotiate on their own.
Based on parameters provided by each Owner, we will handle all leasing and renewals including preparation of documentation for execution. An updated Rent Roll will be included with each Monthly Operating Report. Rent Roll will include term, monthly rental and per square foot rate and refundable security deposit being held, for each tenant. We will coordinate and oversee all advertising.
We regularly run market comparison reports to ensure that rental and/or sales rates remain competitive relative to other similar properties in the area.
We regularly run market comparison reports to ensure that rental and/or sales rates remain competitive relative to other similar properties in the area.
Signature Real Estate Services’ management team is highly committed to providing our clients with the highest level of professional property management and tenant relations services. We create customized proactive strategies that consistently produce increased ROI through high tenant retention, reduced operating expenses and carefully designed capital improvement budgets.
In conjunction with our annual budgeting process, we verify mortgage reserves are being withheld according to the actual tax assessments and insurance charges for the year. We also reserve funds needed to satisfy approved capital projects.
Our team at Signature Real Estate Services, Inc. wants to be a part of our clients’ team. We strive for effective communication among all parties. We listen carefully to our clients’ objectives to ensure that we follow the guidelines and expectations they have set for their properties including the return on their investment. We are pro‐active managers who want to know and understand all of the nuances of each of clients’ particular property. We want to be considered an integral part of each of our clients’ team and assure them that they can rely on us to manage their property as if they were handling the management themselves.
We contract with and oversee all vendor activity. Our objective is to secure vendors who perform all work without the use of sub‐contractors. This reduces the overall cost of items and maintains a higher NOI for our clients.